We are excited too! It usually takes about 7-10 days for you to receive your package.
Thank you for your patience. Sometimes our orders are shipped in separate packages and the system does not notify you. Feel free to message us if the rest of your package does not follow in the next 2-3 business days and we can track the rest of your order.
All of our shipment logistics are handled directly by Amazon.com. They use several different carriers to ship the products out and we do not have control over which carriers they choose to ship with.
Yes! Shipping is always free! No minimums!
Unfortunately we do not have the ability to expedite shipping at this time. Please expect orders to take anywhere from 2-10 days to arrive to your destination.
We wish we could accommodate a return/exchange, however FDA and California food guidelines do not allow food products to be returned or reused. Unfortunately we are unable to accommodate your request. We’d urge you to find a use for the product or donate it to a local food pantry!
Unfortunately, we do not have a pickup option at our warehouse. However the good news is shipping is included in our pricing on our website and Amazon.com
Sorry Canadians! (and people from other countries), we do not currently ship our goods outside of the ol’ US of A.
PRODUCT QUESTIONS
Food and Allergy safety is a topic we take very seriously at Anthony’s. In order to be fully transparent with our customers, we do not state or make the declaration that our products are produced in a fully gluten free facility. However, we do test every batch of every item we produce that is gluten free, to ensure that the product is in fact gluten free.
For example, on the back of our Organic Coconut Flour bag you’ll see the printed claim of being "Batch Tested and Verified Gluten-Free": https://www.amazon.com/dp/B00BSZBEAG
Along with maintaining an audit trail and proper food safety cleaning, handling & packing procedures, we harbor the expense of batch testing each lot to ensure that the product is indeed chemically gluten free below the FDA guideline of 20 parts per million and follow good manufacturing procedures throughout the preparation process.
Food and Allergy safety is a topic we take very seriously at Anthony’s. In order to be fully transparent with our customers, we make clear claims on our packaging, such as, “packed in a gluten free, allergen free facility”. Similarly, if a claim is not printed on a product, then the potential or unintentional presence of major food allergens in foods resulting from "cross-contact" situations during manufacturing may exist. The major food allergens identified by the FDA are as follows: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, and soybeans.
Per FDA Guidance, a “May Contain Statement” is not a substitute for adhering to current good manufacturing practices.
Even though most of our foods are run on their own lines, and all of our food packing procedures follow good manufacturing practices, we cannot guarantee that there is no chance of “cross-contact”. For that reason, we stay in line with the FDA guidelines on food packaging, and do not make any claim that the product is entirely allergen free. More can be found on the FDA’s website: http://www.fda.gov/Food/ResourcesForYou/Consumers/ucm079311.htm
Even though we’d love you as a customer, if you are affected by allergens, your health is paramount, and our policy is that we'd rather not have you take the risk.
At this time, we do not have any products that are kosher certified.
Thanks for the inquiry! In short, we are not ‘Fair Trade Certified’, even though our business is built upon the very values they promote. However, we are often asked why we are not ‘Fair Trade Certified’ so in the interest of being fully transparent, we want to clarify our position.
As you can see, we take certifications that impact people’s health, their beliefs and their lifestyles very seriously. A majority of Anthony’s items are certified, batch tested gluten free and certified organic.
What many people do not know is that ‘Fair Trade Certified’ is actually an entity that charges for the use of their logo. Even if Anthony’s buys fair trade product, that is ‘Fair Trade Certified’, we can not claim that it is ‘Fair Trade Certified’ without paying for the use of their logo.
That said, we believe that they are a great organization and a good option for many companies, but in the end Fair Trade is a certifying agency and as such they charge for their certification service. Like many other companies, we choose to not be certified and pass on the savings to our customers, but are still buying ethically and doing our part to protect the farmers and their families while promoting fair trade. This approach cuts out the middleman while keeping the price of our products as low as possible.
WHY IS THERE A PROP 65 WARNING ON THE PAGE? IS THERE LEAD IN MY PRODUCT?
Some of our products may contain the following statement: Proposition 65 Warning for California Consumers: WARNING: Consuming this product can expose you to chemicals including Lead which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov/food.
California Prop 65 are displayed commonly throughout California - in hotels, amusement parks, restaurants, grocery stores, hospitals, and on a multitude of consumer products, even outside of food items. You will also see these warnings on the internet, like those displayed on anthonysgoods.com and certain Anthony's Goods products listed on Amazon.com. These warnings are provided pursuant to a California labeling law called Proposition 65 (Prop 65), which is meant to notify consumers in California of potential exposures to Prop 65-listed chemicals. Prop 65 is a right-to-know law. Meaning that it does not ban the sale of any products that contain these chemicals, but merely requires that consumer be informed.
Nearly all foods naturally contain trace amounts of heavy metals, as heavy metals are naturally occurring elements of earth. Due to the State of California's maximum allowable level of heavy metals being extremely low, foods that naturally contain heavy metals, such as turmeric or cocoa powder, must be labeled with Prop 65 warnings in order to comply with California law. It is important to note that the maximum allowable level in California is a fraction of that required for reporting by the FDA and much lower than the amount required by the World Health Organization (WHO) or European Union Standards. California remains the only region to require Prop 65 labelling for heavy metal levels so low, that organic fruits and vegetables, untouched from Mother Earth, would be considered as violating the law if unlabeled.
Yes. Food safety is paramount at Anthony's Goods. In order to meet our high safety standards, each Anthony's product must comply with guidelines set forth by the Federal Drug Administration (FDA), the California Department of Public Health (CDPH), the United States Department of Agriculture (USDA) when applicable, the United States Customs and Border Patrol (USCBP) when applicable, and Good Manufacturing Practices (GMP) in conjunction with Hazard Analysis Critical Control Point analysis (HACCP). Having such stringent requirements ensures that each product produced by Anthony's Goods is safe for consumption.
For more information, please visit www.P65Warnings.ca.gov/food. Please consider that another brand not having a Prop 65 warning for the same or similar product does not necessarily mean that the other brand is free of the substance or contains lower levels. We believe in transparency, especially when handling
OUT OF STOCK
Yes! We are working hard to get it back in stock. Usually this happens with new items as we (sometimes) are not able to correctly gauge the demand. Also, it happens (again, sometimes) with other items if we have a specific farmer/producer whose product and quality we like and won’t compromise on. So please, bear with us!
You can sign up for a notification by clicking the green ‘Notify me by Email’ button and submitting your email. We will email you as soon as it is available to purchase.
PRODUCT STORAGE/ SHELF LIFE
Unfortunately we cannot tell you the exact date of expiration as lots vary based on which shipping facility our product is coming from. We can assure you that there is at least 3 months of shelf life and can extend all the way up to 24 months based on the product. Each product varies in shelf life.
We're glad the product is great, but we're sorry the bags are not to your liking!
Since these bags are shipped instead of picked up at your local grocery store, due to all the moving around, sometimes a little powder gets in the plastic zipper line blocking the zipper from being able to complete seal.
We suggest taking a toothpick and clearing the zipper line - that should fix your issue!
That should fix your issue, if not you can move the product to any other storage container and it will be fine!
Your product is shelf stable, and can be stored in a cool, dry space like a pantry or cupboard. We also have found that storing it in the fridge or freezer may help extend shelf-life, but it is best to use the best by dates as a general guideline.
The notion of shelf dates are really for guideline reasons and not a requirement by the USDA, instead, food products should be inspected before use and if they develop an off odor, flavor or appearance due to spoilage or bacteria, should not be used for quality reasons. More information on the USDA guideline here: http://goo.gl/7q8x8G
BULK, WHOLESALE, SAMPLES AND DISCOUNTS
Anthony's offers discounted multi-unit pricing on most of our items, directly through our website at anthonysgoods.com. When purchasing through our website, discounts are applied when multiple units of an item are purchased. The more you purchase, the more you can save. With tiered pricing, you can save up to 20%! Additionally, we offer Free Shipping on all of our items! Woohoo!
Anthony's is a retail brand and we do not offer wholesale orders or provide larger wholesale sizes. The good news is our products are available for fairly inexpensive prices, with shipping/delivery included on Amazon and on our website!
By subscribing to our Newsletter, you'll find monthly discount codes for our website, cookbooks with easy recipes and videos.
Unfortunately, at the moment we do not supply samples. We’re sorry, as a small business we can not burden the expenses involved with processing, packing, and shipping a custom sample that differs from our standard inventory.
The good news is our products are available for fairly inexpensive prices, with shipping/delivery included on Amazon and on our website!
CONTACTING US
Currently, all inquiries are handled through email. If you have any question that is not answered here, please feel free to email us at contact@anthonysgoods.com
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